WE ARE
-
I AM


…a passionate work-hard-play-hard professional who has co-created value in strategic niche role(s), embraced tactical cross-functional verticals and omni-channel functions focused on Strategy, Marketing, Innovation, Branding, Consultative-Sales Enablement, Partnerships, Business Development, 2020-2050 M&A, Projects, Digital Customer Models, Crisis-Management, Transformation, Customer Experiences (Industry 4.0 Growth+Recovery+Integrating Healthcare). Global Ecosystem including Australia, Canada, China, Dubai, EMEA, Europe, Hong Kong, India, Kenya, Malaysia, Mauritius, Male, New Zealand, UK, USA, Singapore, South Africa, Sri Lanka, Switzerland; connecting our global citizens, accountable to the C-D level from 1998.
 
 

WE THRIVE
-
I EVOLVE


Case Studies-Global Brands: Brand-Dubai, Brand-Emirates Group including brand themes “Fly-Dubai, Fly Emirates” supported by Jumeirah Group, DP World, DEWA, Emirates Skywards, DNATA (Hotels, Car Rentals, Holidays), DCA, IATA, CAE, ICAO, FIATA, ABTA, Financial Services – Insurance Brands, Banking Brands, Brand-Virgin Group, Brand-Rolls Royce Digital, Fintech and eCommerce Brand-Voxel Group, “Bold” Pharma Brand – Allergan, The Royal Society of Medicine (KOLs-Life Sciences + SARS–CoV-2 Partners), The British Council (International Collaboration). In 2017-2020+ milestones e.g. Expo2020, CV19 Testing, M&A Efficiencies=144% Business Development USD5M-101M.
 
 

WE INNOVATE
AND MATURE
-
I CO-CREATE
AND MENTOR


...where a servant leader meets a thought leader, we explore, converge, globalise value propositions, revenue streams, customer experiences, business models, portfolios, channels and pipelines. Remain committed to our CUSTOMER-1st during our unprecedented world-crisis. Love to collaborate with greater purpose, to innovate with grit, to embrace with courage, to change with agility, to learn and to grow with you. During SARS, 9/11, 7/7, during a financial-housing crash 2008-2011, an oil crisis, LON-RIO-Olympics, Digital Race-to-Zero 1.5 successfully launched 14+ Industry-firsts, the 1st Data-Driven-Innovative CX; reduced the cost per customer from USD 12 to USD 2, accountable for exponential growth from 2M to 22.7M (CRM-Loyalty, eCommerce-Touchless-Paperless), and the unprecedented MH370-STEM CRM proposition for Humanitarian Missions.
 
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I LEAD WITH
FACTS
-
WE PLAY "TRUTH
AND DARE"


 
…together, we collaborate, I soak in humble-pride and feel privileged to be a leader-in-action and cherish the opportunity 
 
 

1

to enable a customer-to-business strategy.
 

2

to enhance brand experiences, innovation and transformation.
 

3

to generate customer lifetime value.
 
 

A

By personalizing the journey for “OUR” global customer. 
 

B

By recognising and rewarding an 80/20 profile, be it a raw organic millennial or an emerging corporate prospect or a robust big-brand explorer.
 

C

By future-proofing fearless partnership-driven Digital Business Models. 
 

I VISUALISE
-
WE BECOME
“OUR CUSTOMER”

…passion and professionalism come alive, by focusing on my own brand value - wearing the shoes and the hats of our global, regional and local customer (SEGMENT), leveraging on a holistic customer-experience management DNA
I commit to let what we Love! Be what I Do! 
  My TRACK RECORD demonstrates that I have embraced the unknown every 3-5 years and delivered on-promise.
Our JOURNEY resonates that I have stayed committed to excellence for both “organisation and customer” without compromising on the bottom-line or service-delivery.